Frequently Asked Questions
Everything you need to know about your next adventure in style.
What is the typical shipping timeframe for orders?
Standard shipping usually takes 3-7 business days within the continental US. We also offer expedited shipping options at checkout for those who need their gear sooner.
What is your return policy for apparel?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply use our online portal to generate a prepaid return shipping label.
How do I ensure I am ordering the correct size?
Each product page features a detailed size guide with specific measurements. For the best fit, we recommend measuring a similar garment you already own and comparing it to our charts.
Are AllTrails Gear products sustainably made?
Yes, we prioritize eco-friendly materials such as organic cotton and recycled polyester. We partner with manufacturers who adhere to strict ethical and environmental standards.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How should I care for my technical outdoor clothing?
To maintain the integrity of technical fabrics, we recommend machine washing on a cold, gentle cycle and hanging to dry. Avoid using fabric softeners or bleach.